Job Opportunities

Reporting to the DTC Manager you will demonstrate your passion for wine and excellent customer service.

Qualifications & experience:
– Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets. Demonstrated ability to communicate, present and influence credibly and effectively
– Proven ability to drive the sales process from plan to close
– Excellent mentoring, coaching and people management skills
– Be tech-savvy and experienced in CRM management

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Tasks & responsibilities:
– Responsible for maximising the Cellar Door sales team’s potential, crafting sales processes and strategy whilst maintaining a high level of customer service
– Responsible for customer acquisition and revenue growth targets in line with budget and KPI’s
– Grow Wine Club membership from Cellar Door visitors in line with KPI’s and goals set by DTC Manager
– Manage recruiting, rostering and objective setting for Cellar Door Ambassador’s
– Hosting of Guests during vineyard experience tours
– Act as an ambassador and convey the message and ethos of Two Hands to visitors at Cellar Door, within the Barossa community and at consumer events
– Some local and interstate travel may be required

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This role is required to assist with the daily operations of the Two Hands Cellar Door and hosting guest tastings. Previous Cellar Door or Hospitality experience preferred.

Key Duties include:
– Hosting of guests for Wine Tastings in the Cellar Door
– Represent Two Hands as an ambassador and be the face of the company
– Monitor and record visitor numbers and customer profiles

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General Duties Include:
– Daily cash reconciliation and banking
– Manage opening and closing of the cellar door on a daily basis
– Process cellar door sales via the POS system as required.
– Record, restock and maintain inventory at cellar door.
– Carry out administrative duties including inquiries & bookings as required.

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